Scope
Role of sulyz.de
Contract Formation
Prices and Payments
Shipping and Tracking
Cancellation and Returns
Warranty
Prohibited Products
Liability
Privacy
Dispute Resolution
Final Provisions
These Terms of Service apply to the use of sulyz.de and to orders placed through our platform.
sulyz.de is operated by Ugur Söylemez.
Different sellers can offer their products on sulyz.de. sulyz.de provides the platform, checkout, order processing, and tracking.
The purchase contract is usually made between the customer and the relevant seller, unless it is clearly stated that sulyz.de is the seller of the product.
sulyz.de is an online marketplace for clothing, accessories, and similar products.
We connect customers and sellers. We may process payments, orders, communication, and tracking through our platform.
The relevant seller remains responsible for the product, product description, product availability, shipping, and legal warranty.
Product listings on sulyz.de are not binding offers from sulyz.de. They allow the customer to place an order with the relevant seller.
By clicking the order button, the customer makes a binding purchase offer.
The contract is formed when the order is confirmed, the payment is accepted, or the item is shipped.
Order processing takes place by email and through the platform.
All prices are shown at checkout. Shipping costs are shown before the order is completed.
Payment is made using the payment methods offered at checkout.
sulyz.de may process payments on behalf of the relevant seller and may receive a commission or service fee from the seller for completed sales.
Shipping is usually handled by the relevant seller or by a shipping provider chosen by the seller.
Tracking information may be shown through sulyz.de.
The seller is responsible for shipping the item properly.
sulyz.de may help customers with shipping questions, but this does not automatically make sulyz.de the seller of the product.
Consumers generally have a legal right of cancellation.
The cancellation should be made to the relevant seller if that seller is the customer’s contract partner.
sulyz.de may support returns through the platform.
More information can be found in the cancellation instructions and return policy.
Legal warranty rights apply.
For products sold by third-party sellers, the relevant seller is usually responsible for defects, complaints, and warranty claims.
sulyz.de may help with communication between the customer and the seller.
Sellers may not offer fake, stolen, illegal, or misleadingly described products.
sulyz.de may remove products, cancel orders, or block sellers if they violate laws or platform rules.
sulyz.de is fully liable in cases of intent, gross negligence, and injury to life, body, or health.
In cases of slight negligence, sulyz.de is only liable for the breach of essential contractual duties and only for foreseeable damage.
For product descriptions, delivery delays, defects, or breaches of duty by third-party sellers, sulyz.de is only liable where required by law or where sulyz.de caused the damage itself.
Information about the processing of personal data can be found in our Privacy Policy.
For order processing, necessary data may be shared with sellers, payment providers, and shipping providers.
sulyz.de is not required and not willing to take part in dispute resolution proceedings before a consumer arbitration board.
German law applies.
For consumers, this only applies as long as it does not limit mandatory consumer protection laws of the country where the consumer lives.
If one part of these Terms is invalid, the remaining parts stay valid.
Last updated: 18.05.2026
